Shipping & Delivery
Worldwide shipping:
Sobefree provides worldwide free shipping on orders over $99+ with standard shipping, and provides worldwide free shipping on orders over $179+ with express shipping.
Delivery Time: Processing Time+Shipping Time
Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.
For example, if you order a necklace, it will need 3-5 business days of processing time and then 8–15 business days of shipping time if you select standard shipping. Therefore, you can expect to receive it in 11–20 business days. And you can expect to receive it in 7–12 business days if you select expedited shipping (4–7 business days).
(*There is different processing time for different item. You can check the processing time from product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)
Note for taxes:
For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for Canada and some European countries such as Germany, Italy, UK, etc.) may need to pay duties or VAT according to your countries' levying rules.
We are excited to offer international shipping for most destinations of the world. The super savings option will take 10 to 20 business days. For faster delivery, we offer Express Shipping Service that can ship to most of the international location in 4 to 7 business days. If you have any further questions, please contact our customer services.
Important Notes
Total Delivery Time=Processing Time + Shipping Time
Processing Time
prepare items for shipment, 3-5 business days normally
Shipping Time
Sobefree offers 2 different international shipping methods:
Standard Delivery: 8-15 Business Days. $9.99 +
Express Delivery: 4-7 Business Days. $22.99 +
We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.
Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.
In case of any question and unexpected delay you can always contact with our customer service.
If you don’t receive the parcel within this period, please contact us.
Note:
*Due to a higher volume of sales during promotional periods, our order processing time may be delayed. Delays do happen occasionally due to uncontrollable factors, but please be assured that Sobefree will do our best to limit any inconveniences that may arise.
*Express Shipping cannot be delivered to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via the Standard Shipping method.
* Our courier company: DHL/UPS(express), YunExperss/USPS/China Postal(standard shipping).